Shipping and Returns
- AUSTRALIA DOMESTIC EXPRESS 1-3 business days (Tracking provided)
- AUSTRALIA DOMESTIC REGULAR PARCLE POST 2-7 business days (Tracking provided)
- INTERNATIONAL 6 – 21 Business days (worldwide; all countries other than Australia) ( Countries able to track include the UK, USA, NZ, SINGAPORE, GERMANY, IRELAND, SPAIN, MALAYSIA, CHINA AND CANADA) All other countries will receive a tracking number but the item will not be trackable along its journey.
Tand Swimwear offers 30 days return policy! If something doesn't fit or doesn't suit we want to know about it and help you find your perfect fit!
Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for an exchange your item must be:
unused and in the same condition that you received it (unwashed, unused and sanitary stickers still in place);
it must also be in the original packaging; and
must have original tags still attached.
Please note that any shipping costs associated with returns and exchanges are not covered by TAND Swimwear, and is non-refundable. If you are returning or exchanging an item(s) over $75, we recommend using a trackable shipping service, as we do not guarantee that we will receive your package.
If your product meets the above criteria you will be eligible for a return. If you need to perform a refund log onto tandswimwear.myreturnscenter.com to fill out the returns form.
We will happily exchange items in situations where there is a wrong size, or if you have received a faulty item and wish to replace it with a new one. If you need to perform an exchange send us an email at email@example.com and we will provide you with detailed instructions on how to proceed with the exchange. Please detail the order number in the email description.